HACCP Programs


  • Develop policies, procedures and customised records to suit your facility’s requirements.

Food Safety Manual Review  Aged Care facilities have a legal obligation to review their Food Safety Program’s Manual at least once a year.

  • Review Food Safety Manual and provide recommendations to ensure compliance with updated regulations, including the Food Standards Code.

Food Quality Review

  • Review of food quality aligned with contemporary trends and resident expectations.

Food Service Review

  • Review of dining room service,  aligned with contemporary hospitality industry standards.
  • Provide recommendations and training as required.

Gap Analysis

  • Review the Food Safety Program to ensure that it meets legal requirements.
  • Provide recommendations for improvement.

 Internal Audits

  • Review the existing Food Safety Management System to ensure that it is compliant.

Training Needs Analysis

  • Assess the food safety skills and knowledge of staff against industry standards.


       Refresher Food Safety training.

        Conflict Resolution workshops.

         Web based real time training and support


DINING EXPERIENCE WORKSHOPS – introducing customer service and basic hospitality skills to support and promote resident wellness.

Food Safety Team

  • Establish and steer effective Food Safety meetings.
  • Food Safety Team participation and mentoring.

 Help Desk Hotline Service

  • Great game-changing results have been achieved for clients where Gabrielle’s personal ongoing support is provided to both kitchen staff and management with the Help Desk Hotline Service.